Mat Pilates 1:1 | DUBAI HILLS

Cancellation Policy

1. Health & Medical Responsibility By booking a Pilates session, you confirm that you are physically fit and capable of participating in exercise. You must inform me of any injuries, medical conditions, pregnancies, surgeries, or physical limitations prior to your session. If you are recovering from injury or have a medical condition, you may be required to obtain clearance from a qualified healthcare professional before participating. Participation is voluntary and at your own risk. 2. Personal Responsibility During Training Pilates involves controlled physical movement and muscular activation. You are responsible for working within your own limits and communicating any discomfort, pain, or concerns during the session. Exercises will be adapted where appropriate, but it is your responsibility to inform me immediately if something feels unsafe or uncomfortable. 3. Injury & Risk Acknowledgment While Pilates is low-impact, physical activity carries inherent risks including muscle soreness, strain, or injury. By attending sessions, you acknowledge and accept these risks. 4. Cancellation & Rescheduling Cancellations or rescheduling must be made at least 24 hours in advance. Sessions cancelled with less than 24 hours’ notice will be charged in full. No-shows will be charged the full session fee. Rescheduling is subject to availability. 5. Punctuality Please arrive on time for your scheduled session. If you arrive late, the session will still end at the scheduled time and the full fee will apply. If I am running late, your session time will be extended accordingly.