Rally & Align

Cancellation Policy

1. Health & Responsibility By booking and attending any Tennis, Pilates or combined event, you confirm that you are physically fit and able to participate in both tennis and Pilates activities. It is your responsibility to: - Inform us in advance of any injuries, medical conditions, or physical limitations - Communicate during the session if you experience any pain or discomfort - Wear appropriate sportswear and tennis footwear (non-marking shoes required for court use) - Bring your own tennis racket and any necessary equipment A limited number of rackets can be provided upon request - please inform us in advance so arrangements can be made. All exercises can be adapted where possible; however, participants remain responsible for working within their own physical limits. 2. Participation & Liability Participation in this event is entirely at your own risk. While all reasonable care is taken to provide a safe environment, tennis and Pilates involve physical activity and inherent risk of injury. By attending, you acknowledge and agree that: - You are solely responsible for your participation and physical condition - You accept full responsibility for any injuries or health-related issues that may occur during or after the event - The organiser and coaches are not liable for any injuries, damages, or losses sustained as a result of participation Participants who choose not to wear appropriate tennis footwear do so at their own risk. No responsibility is accepted for any foot, leg, or related injuries resulting from inappropriate footwear. 3. Cancellation & Refund Policy All bookings are strictly non-refundable. If you are unable to attend, you may transfer your place to a friend or someone you know. Please inform us of the replacement participant’s name and contact details before the event. The replacement participant must agree to these terms and confirm that they are physically fit to participate. In exceptional circumstances involving a serious and unavoidable incident, and where reasonable supporting evidence can be provided, we may consider transferring your booking to a future event. 4. Event Changes If the event cannot proceed as planned due to: - Extreme weather conditions - Venue issues - Or other unforeseen circumstances The event will be rescheduled or adjusted accordingly. 5. Punctuality Please arrive on time for the event. Late arrivals may result in missing parts of the session, and no refunds or extensions will be provided.