Tennis Coaching – Your Residence

Cancellation Policy

1. Responsibility for Safety & Fitness By booking a session, you confirm that you are physically fit and able to participate in tennis training. It is your responsibility to wear appropriate footwear and use suitable equipment. If you require a racket, one can be provided. Please notify me in advance so that suitable equipment can be arranged. Please inform me of any pre-existing injuries, medical conditions, or physical limitations prior to your session so that appropriate modifications can be made where possible. 2. Participation at Your Own Risk Tennis is a physical activity and participation carries inherent risks of injury. By attending a session, you acknowledge and accept these risks and agree that you participate voluntarily and entirely at your own risk. You are solely responsible for ensuring that you are physically fit to participate and for informing me of any injuries, medical conditions, or physical limitations prior to your session. Whilst every reasonable care will be taken to provide a safe training environment, participation remains entirely at your own risk. 3. Cancellation & Rescheduling A minimum of 24 hours' notice is required to cancel or reschedule a session. Cancellations made with less than 24 hours' notice, as well as missed sessions, will be charged at the full session rate. 4. Exceptions Exceptions may be considered in cases of serious or unforeseen circumstances. Where a late cancellation is approved, the session may be rescheduled; however, a venue fee of AED 150 for outdoor sessions or AED 200 for indoor sessions will still apply, as these costs are non-refundable once the booking has been confirmed. If outdoor courts are unplayable due to extreme weather conditions (such as heavy rain or flooding), no cancellation fee will apply. Indoor sessions remain chargeable, as courts remain available and venue costs are incurred regardless of weather conditions. If a session is cancelled by the coach, it will be rescheduled or refunded where applicable. 5. Punctuality Please arrive on time for your scheduled session. If you arrive late, the session will still finish at the scheduled time and the full session fee will apply. 6. Right to Refuse Coaching I reserve the right to refuse or discontinue a session if I believe participation would be unsafe due to illness, injury, inappropriate behavior, or any other circumstance that may compromise the safety of those involved.